The studio guide

On livva.app press “Sign in” (or go to livva.app/en/studio) and enter your studio access code — it looks like EQU-A7K2.

Write to us and we generate a new one on the spot. The old one stops working.

The panel is built for phones — save it to your home screen and use it like an app.

Schedule & classes → name, type, instructor, day, time, capacity → “Add class”. It appears instantly for clients too.

Press “Edit” on any class. If you change the time, booked clients automatically get an email — their bookings move with the class.

Press “Cancel class” and confirm. The golden rule: when you cancel, clients lose nothing — sessions return to packages, trials stay valid, and every client is emailed automatically.

Clients can join the waitlist. On Studio and Pro, when a spot frees up the first in line is promoted automatically and emailed — only within your working hours.

On “Today”, each class has “Attendance”: one tap on “Mark present” as the client walks in.

The “Members” tab: every client with visits, sessions left and no-shows in the last 30 days. Search by name or phone.

Tap her name: packages, class history, and you can fix her name, phone or email. Attendance can be marked retroactively too.

No-shows are visibility, not automatic punishment — you decide, person by person.

Settings → Prices: 8/12/20 packs, drop-in and monthly, per Reformer and Mat. New purchases only; sold packages stay as they were.

Set the trial price in Settings. One trial per client.

If Reformer and Mat cost the same at your studio, turn on “shared sessions” — one package covers both.

Settings → Instructors: add or remove. A removed instructor's classes stay on the schedule.

Everything that came in, month by month: who paid, how much, how (online, cash, card at desk, transfer) and the month's total.

Clients pay by card, in RON, right from the booking page. The package lands instantly and the invoice is issued automatically on your studio's series.

Client paid cash, on your POS or by transfer? In Revenue, find her by name, pick the package and method, press “Sell” — sessions appear instantly. The fiscal receipt comes from your own register, as before.

No problem — Livva works fully with front-desk sales only: bookings, waitlist, attendance and emails all work the same. Online payments can be added anytime later.

Bought once online, renewed automatically on the saved card. If a payment fails there's a 2-day grace and emails go out; you get an alert.

Write to us and it's done the same day: money back to the card, balance adjusted.

The “Reports” tab: your month in numbers — revenue, occupancy, visits, no-shows, new clients and top clients. Computed automatically, for any month.

The “Widget” tab has your copy-paste code — one line. Paste it into Wix, WordPress, Squarespace or any site.

Your hosted page is always live at livva.app/en/your-studio — put it in your Instagram bio.

Most bookings come from Instagram: put your page link in bio and stories.

Clients enter with name and phone — no passwords. Real schedule, filters, one-minute booking from the phone.

Sessions left, upcoming bookings (with cancel and add-to-calendar), membership and activity.

Free until your cancellation window (default 12h). Inside the window the session is used — the rule is shown clearly.

Automatic weekly booking, favorite-instructor news by email, “bring a friend” invites (Pro).

Hosted in the EU, GDPR-compliant. Emails go out from the verified livva.app domain.

If a client asks for erasure, write to us — we anonymize the account (invoices remain, as accounting law requires).

Every important action is recorded: who booked, who cancelled, when. In any dispute, the journal is the objective referee.