The client guide

Open the studio page, type your name, your phone number and your email address. You'll get a 6-digit code by email, type it in — and your account is ready. No password to remember.

Usually you don't have to do anything: you stay signed in for months on your own phone. If you signed out or you're on another phone, just ask for a new code.

Check your Spam or Promotions folder. The code is valid for 10 minutes and can be used once — if too much time passed, get a new one with “Wrong address — start over”.

Nobody can get into your account without access to your inbox. And there's no password to forget.

You don't need the PIN anymore. Type your phone and email, get the code, and you're back in the same account with all your history and sessions.

It's where booking confirmations arrive, along with notices when a class moves or is cancelled and alerts when a spot frees up.

If the page greets you with someone else's name, press “Not you? Switch”.

At Claudia Stirbei, the trial session costs 50 lei, paid at the studio. Once, any class with open spots.

Pick any class you like and press “Book” — if your trial is unused, the booking rides on it automatically. The green card up top tells you if it's still available.

The filters narrow the schedule: instructor, Reformer or Mat, morning/noon/evening, open spots only.

Every class shows “X spots left”. Press “Book” and it's yours.

If you have package sessions or a membership, booking uses them automatically. Otherwise you pay at the studio — your package or session is added at the front desk, on the spot.

With an email on file, you get instant confirmation with day and time.

The “🏷️ Packages & prices” button under the greeting shows the list. Payments here happen at the front desk: pick a package, pay at the studio, and it appears in your account on the spot.

At Claudia Stirbei: the 8-session pack lasts 45 days, 12 — 60 days, 20 — 90 days, from purchase. Each row shows its term.

Coming just once? Book the class from the schedule and pay for the session at the studio.

“My account” → upcoming bookings → “Cancel”. No messages, no waiting on anyone.

Cancel free of charge at least 12 hours before class — the session returns to your package (or your trial becomes available again). Later than that, the session is used — the spot was held for you.

If the studio cancels or moves a class, you're emailed automatically and lose nothing: the session returns to your account by itself.

On full classes the button becomes “Join waitlist”. One tap.

When someone cancels, the spot is offered in list order and you're emailed. That's why the email is worth having — good news arrives on it.

There's a small heart next to every instructor's name. Tap it — you're in the loop.

Email when she gets new classes and when a spot frees up in one of her full classes.

“My account” → “My instructors” → “Unfollow”.

After booking a class, press “Repeat weekly”. From then on we book the same spot for you every week, 7 days ahead.

By itself when you run out of sessions — or by you, anytime, from “My account”: pause, resume or delete.

Sessions left in your packages (and until when), plus your membership if you have one.

Upcoming ones with a cancel button, and the full history of classes you attended.

If the studio moves or cancels a class you're booked into, an orange dot appears on “My account” and inside you see exactly what changed — on top of the automatic email.

“My details”: name, phone and email — fix them yourself when something changes. Email is your sign-in key, so if you change it you'll get a code at the new address to confirm it. Also here: the news opt-in and “Sign out” for borrowed phones.